Mayan Beach Garden Resort
The "Now" Normal at Mayan Beach Garden and Staying Safe on Vacation during COVID 19

The United States and Canada now require a COVID test within 3 days of departure from any foreign country. There are many testing sites in Quintana Roo in Chetumal, Bacalar and all areas north to Cancun. The CDC recommends that travelers check with your airline for the latest requirements.

Kim and Marcia, owners at Mayan Beach Garden have always taken the safety of our guests seriously. It is our desire that our past and future guests have been able to stay safe, however crazy "Stay in Place" makes everyone. With that in mind, we would like to detail some of the changes we are making as a result of the virus. We are a small hotel and can't provide some of the impersonal, but protective options that a big hotel can offer. However we can offer a safe location away from the crowds, rooms that open up to the sea breezes and lots of space to social distance.

Family Style Dinners

Many of our guests come for the opportunity to meet others at the hotel while enjoying communal dinners. We regret to inform you that our famous family long-table style dining each evening will be temporarily altered so that our tables can be 1.5 meters apart as recommendations require. It won't stop you from enjoying conversations with other tables. Those who want to communicate with other guests must eat in the outside area. Those wanting a private table far away from others may have a table inside or eat in their rooms.

Other Safety precautions that we will be offering to guests.

  • Isolated and private beach - but our guests know that .
  • Each guest will be issued sanitized beach pad and beach towel for the duration of his/her stay
  • Rooms and linens and keys will be sanitized prior to your arrival
  • Sanitary kits will be provided in every room which includes masks, gel, gloves and disinfectant spray.
  • Hand sanitizing Gel and disinfectant spray will be available for guest use at various locations throughout the hotel including in bathrooms
  • Room service available for all meals
  • All bar drinks will be mixed in the kitchen for guest and staff protection
  • Morning self-serve coffee bar will temporarily be unavailable. Guests can still get early morning coffee starting at 7:00. Coffee will be poured by a waiter at your table and guest rooms will be equipped with French press or coffee machines.
  • All money, bills and other hard to wash items will be sanitized in a UV light sanitization box.
  • Other small meaningful changes are being made to protect guests and staff.

About MBG Staff during COVID

We have continued paying our staff through the period of the virus. They have loyally stayed with us, even though their take-home pay is low without overtime and tips. Never-the-less, those who have accustomed to seeing Rafael, Doris, Martin, Yuni and Bianka will be happy that we will have quality staff when we reopen on June 8th. We continue to be concerned about their safety and the things we are doing for our guests are equally important for our staff, some who have been with us over 10 years.

Have additional Questions? Check out the FAQ page section on COVID 19

Updated 5/30/20

Mayan Beach Garden by Drone

Cancellation Policy During COVID 19

Reservations may be cancelled with no penalty up to 72 hours before arrival date through October 2020. No shows will be charged in full.

Contact Marcia at for more information

Mahahual COVID-19 relief and recovery projects

Mahahual luckily has reported no individuals with the virus. This is thanks to a strict filter monitored by the Mayor and state police.

is experiencing 80% unemployment as a result of Hotel and restaurant shutdowns. There are two good efforts to help feed and care for Mahahualaneans who have lost income. Donations can be given to the Cultural Center where over 250 food packages plus hot meals are passed out weekly and the Lutheran church Cruz de Cristo which feeds up to 300 a week to families that are located in Xcalak and Rio Indio to Pulticub.
Contact me at for contact info and links to donate.

Mahahual during COVID and Traveling Around the state

Since March 23, Mahahual has been under lock down. The beaches were completely closed throughout the country. There is a blockade on the highway that goes from 307 to Mahahual (also called Cafetal highway) The blockade is located just before one arrives at the turnoff to Xcalak. That town too has its own blockade. The blockades have been effective. No official cases have been reported in Mahahual or Xcalak. Additional blockades are the highways in Cancun, Playa del Carmen, Tulum, Bacalar and Chetumal. At the time this is being written, you cannot enter the town of Felipe Carrillo puerto, but must drive around on the toll road (Cuota). Blockades take temperatures, ask where you are from and may ask for country ID.